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Industry · E-commerce brands

AI automation for e-commerce brands, shipped in weeks.

ClarioAI builds AI automation for Canadian e-commerce operators — support deflection, order and shipping exceptions, returns handling, and supplier follow-up, wired into Shopify and the 3PL you already use.

Where e-commerce brands save the most hours

Support deflection

AI answers WISMO and policy questions from real order data, escalating anything unclear.

Shipping exceptions

Detect stuck or late shipments and notify the customer before they email you.

Returns & RMA

Automated return approval against policy, with label issuance and restock updates.

Supplier follow-up

Chase POs and inbound ETAs on a schedule instead of by memory.

Review & UGC requests

Post-delivery requests timed to actual delivery, not order date.

Ops digest

Daily roll-up of exceptions, refunds, and margin outliers to the owner.

Outcomes we target

  • Lower support volume on repetitive order questions
  • Fewer refund escalations caused by silent shipping delays
  • Runs alongside Shopify, Gorgias, Klaviyo, and most 3PL APIs
  • Customer-facing messages are template-bounded, not free-form

FAQ

Will AI email my customers directly?

Only within templates and categories you approve. Anything outside that is escalated to a human.

Do you work with headless stores?

Yes — anything with an API. Shopify is the most common, but the workflow layer is platform-agnostic.

How is this priced?

Fixed-scope build, then a flat monthly for hosting and maintenance. No per-task billing.